Documentation and Information

This page provides a list of useful documentation, guides and information sheets that are available upon request.

Case Manager Information

These documents are intended to be viewed by business owners and/or nominated administrators.

Case Manager Product Roadmap

This document aims to provide a summary of the planned features for upcoming releases of Case Manager.

Please reach out to our Sales Team at sales@casemanager.biz to request the latest copy of the Case Manager Product Roadmap.

Cyber Security Information Sheet

This document provides detailed information about Chameleon Software's current security compliance. This sheet may be helpful to answer any 3rd party audit enquiries.

Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Cyber Security Information Sheet.

Penetration Test Attestation Letter

This document details the outcome of the latest Penetration Test that has been carried out for Case Manager. This letter may be helpful to answer any 3rd party audit enquiries.

Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Penetration Test Attestation Letter.

Technical Documentation

These documents are intended to be viewed by IT staff and/or nominated administrators.

Case Manager Upgrade Guide

This guide provides detailed instructions to assist you or your IT team on how to upgrade self-hosted implementations of Case Manager.

Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Case Manager Upgrade Guide.

REST API Technical Documentation

This document provides technical information pertaining to the use of the Case Manager REST API.

Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the REST API Technical Documentation.

Microsoft SSO and EWS Configuration Guide

This guide is intended to assist you or your IT team on how to configure Case Manager to use Microsoft SSO and EWS Modern Authentication.

Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Microsoft SSO and EWS Configuration Guide.