Documentation and Information
This page provides a list of useful documentation, guides and information sheets that are available upon request.
Case Manager Information
These documents are intended to be viewed by business owners and/or nominated administrators.
Case Manager Product Roadmap
This document aims to provide a summary of the planned features for upcoming releases of Case Manager.
Please reach out to our Sales Team at sales@casemanager.biz to request the latest copy of the Case Manager Product Roadmap.
Cyber Security Information Sheet
This document provides detailed information about Chameleon Software's current security compliance. This sheet may be helpful to answer any 3rd party audit enquiries.
Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Cyber Security Information Sheet.
Penetration Test Attestation Letter
This document details the outcome of the latest Penetration Test that has been carried out for Case Manager. This letter may be helpful to answer any 3rd party audit enquiries.
Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Penetration Test Attestation Letter.
Technical Documentation
These documents are intended to be viewed by IT staff and/or nominated administrators.
Case Manager Upgrade Guide
This guide provides detailed instructions to assist you or your IT team on how to upgrade self-hosted implementations of Case Manager.
Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Case Manager Upgrade Guide.
REST API Technical Documentation
This document provides technical information pertaining to the use of the Case Manager REST API.
Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the REST API Technical Documentation.
Microsoft SSO and EWS Configuration Guide
This guide is intended to assist you or your IT team on how to configure Case Manager to use Microsoft SSO and EWS Modern Authentication.
Please reach out to our Support Team at support@casemanager.biz to request the latest copy of the Microsoft SSO and EWS Configuration Guide.