Case Manager VPN Requirements

Previous versions of Case Manager required the User to have Windows Administrator privileges in order to launch the VPN Utility.

Users were typically presented with the Windows UAC prompt (pictured below) which authorises the VPN Utility prior to starting Case Manager:

Due to the security requirements for some organisations, consultants may be required to run Case Manager (and subsequently, the VPN Utility) as a Windows Standard User. To allow for this, the UAC prompt has been removed as a requirement for the VPN Utility.

This change, however, does still require a System Administrator to authorise the VPN Utility for the first time it is used as part of new Case Manager installations.

As part of the upgrade to Case Manager Version 6.3, our Product and Support Teams will work with your organisation to determine the most suitable VPN Utility configuration for you.