Custom fields

Case Manager enables you to add your own custom fields to the database in order to customise the system and meet your business requirements.

Custom fields videos

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Key facts

You can add custom fields to:

  • the case itself at the Custom fields tab
  • case contacts in the Contacts tab

Custom fields appear in a number of places in Case Manager. A customisable system ensures that they are only available at appropriate cases and visible to/editable by appropriate users.

For further details start with the Custom fields overview.