Importing Payment Details

The payment import feature varies depending on the version of Case Manager that you use. The 6.2 and earlier version allows you to import multiple payments for a single payer. Whereas, the 6.3 and onwards version allows you to import bulk payments for multiple payers.

Please see 6.3 Payment Import for version 6.3 of Case Manager or later. Alternatively, please see 6.2 Payment Import for version 6.2 of Case Manager or earlier.

Payment Import for Version 6.3 or Later

The latest version of Case Manager features a newly refined utility that allows you to import payments in bulk from a Microsoft Excel or Comma Separated Values (CSV) file. This is particularly useful when Case Manager is not your only accounting platform.

For example, you may be utilising a Custom Report to extract financial data in bulk out of Case Manager for import into other accounting platforms such as Xero, MYOB, QuickBooks, Great Plains or others. One complication with this process is that you often need to manually enter payments made within these platforms back into Case Manager one by one.

However, with the use of the new Import Payments feature, you can now seek to attain a bulk payment export from your accounting platform to import into Case Manager. This can seek to reduce a lot of the manual effort previously required.

Please note, the latest version of the Import Payments feature is currently only available in the Web version of Case Manager.

Payment Import Requirements

In order to ensure that payments are correctly imported into Case Manager, the payment data will need to adhere to a particular format as outlined in the following template:

Payment Import Template Download

This template shows the particular columns that can be mapped to data for the purposes of an import into Case Manager.

Using the Import Payments Feature

To import your payment file:

  1. Navigate to Tools > Import Payments:

  2. This will open the Import Payments Utility. Select Choose file and locate the payment file you wish to import.

  3. The utility will then list the payments file you selected:

    Click Next to proceed.

  4. Before finalising the payments, the utility will first provide you with a summary based on the import file:

    This provides you with an opportunity to scan through the data and check for any errors. You can also choose to tick the Exclude option for any payments that you do not wish to import.

  5. When you are ready to carry out the import, click Finish and the utility will proceed to finalise the payments. Upon completion you will receive a log output which will list all the payments created along with any error that may be encountered for validation purposes:

  6. The payment import process is now complete.

Payment Import for Version 6.2 or Earlier

You can import the payment details from a spreadsheet when you add a payment.

To use imported payment details to create payments in Case Manager, follow the instructions at Add Payment (A to B) to select the company paying and the form of payment.

Don't enter the payment amount (C), as this will be calculated automatically.

Click Import (G).

The Import Payment window pops up.

  1. Locate your import file.
  2. At a minimum it must have one column with invoice numbers and another column with matching payment amounts.

The contents of the import file are displayed at the centre of this window.

  1. Leave the First row contains field names field checked if the first row of the import file contains column names.
  2. Select the column that stores invoice numbers from the dropdown list.
  3. Select the column that stores payment amounts from the dropdown list.
  4. Click OK.

If there are any invoice payments in this file that are not linked to the company chosen at A above, you will be warned and they will be ignored in the payment.

Once you have completed this window, the Payment-invoice breakdown area of the payment screen is updated with payments in the import file for this company's invoices. The total payment amount (C above) is automatically calculated.

  1. Click Save to complete the payment.

This creates multiple payment transactions, as described above.