Archive cases

The screenshots on this page do not all reflect the new web version yet.

When you archive a case this marks it as archived.

It can also make it read-only, if you specify this in the Configuration Settings for Archived files.

Archive a case

To archive a case select its Details tab and locate the Referral group of details.

Select the Archived checkbox and click the icon at the top of the case Details tab to save your change.