Send email

You can send plain text emails using the app.

As is usual in Case Manager, emails use your employee email settings for the email address and signature options, see Employee email accounts if required.

And you can create them from a blank email or using templates that can include content, merge fields and standard email recipients. You also can attach documents.

Sending an email

There are three ways to initiate sending an email from the app. The first two take you to the New Email screen. Next you are taken to the Compose screen.

The third option takes you straight to the Compose screen.

The New Email screen creates the foundation of the email, which you complete in the Compose screen.