Adding costs

When you are working on a case you can add costs directly at its Costs tab.

• Simply click the icon.
• Select the cost from the dropdown list or enter it directly.
• Enter the cost details appropriate for this type of cost, i.e. the amount of time or the number.
• Click Save.

At the Documentation tab you can add a cost to a document by clicking Add Cost on the bottom right of its details.

Select the cost from the dropdown list, enter details and save, as above.

An icon (money) appears next to the document in the Documentation tab to indicate that it has a linked cost.

The cost appears at the Costs tab with its date set as the document's creation date.

You can also add costs at the Time Sheet. Click the Time Sheet icon to open the Time Sheet.

The Time Sheet lists costs added by the employee in a grid. Details of the selected cost can be viewed at the right or below the list.

To add a cost click the icon and select the case. Select the cost from the dropdown list, enter its details and save, as above.